The Cost of Presenteeism

According to the Cornell University Study, the average annual cost of Presenteeism for 2004 is $2000.  Assuming that Presenteeism is reduced by 50%, (by reducing employee turnover and by improving the Customer Service rating) the reduction in direct employee losses for 75 employees is $75,000.  This doesn't even consider customer retention and other customer-related improvements that will have positive impact on the company's earnings.

	Process	Cost
	50% of Presenteeism Cost Reduction	$75K
	Employee Satisfaction Survey Supervisor DISC Team Building Customer Service with DISC for 75 employees Employee Productivity Loss (for training time)	$   1 K $ 2.5 K $ 15  K $ 4.2 K

Run the numbers --

(Presenteeism Reduction - Rx Cost)	* 100	=	ESTIMATED
Rx Cost			ROI
$75- $22.7	* 100	=	230%
$22.7

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